Coastal Care Staffing TM ("we," "our," or "us") is committed to protecting your privacy and giving you control over your data. This Privacy Policy explains how we collect, use, share, and protect information collected through our website and mobile app, powered by MyCoastalCare, especially concerning regulatory compliance for professional certifications and licenses.
1. Information We Collect
We may collect the following types of information when you visit or interact with our website:
• Personal Information: Information such as your name, email address, phone number, or other contact details you provide through forms, newsletters, or support inquiries.
• Usage Data: Information about how you use and navigate our website, including pages visited, links clicked, and the time spent on each page. This helps us improve user experience.
• Cookies and Similar Technologies: Our website may use cookies, pixel tags, and other tracking technologies to personalize your experience and analyze website traffic.
2. How We Use Your Information
We use the information we collect to:
• Provide and improve our website services and functionality.
• Respond to your inquiries or requests for information.
• Send newsletters or promotional materials, if you have opted in.
• Analyze user behavior and website traffic for improvements.
3. Sharing of Information
We do not sell or rent your personal information. We may share information in the following ways:
• Service Providers: We may work with trusted third-party service providers who perform functions on our behalf, such as hosting services, analytics, and email marketing. These providers have access to information only as needed to perform their functions.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities (e.g., court orders).
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. You may control cookie preferences through your browser settings.
5. Data Security
We use administrative, technical, and physical security measures to protect your data. However, please note that no data transmission or storage can be guaranteed to be 100% secure.
6. Your Rights
Depending on your location, you may have rights under applicable data protection laws, including the right to:
• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Withdraw consent to data processing, where applicable.
To exercise these rights, please contact us at support@coastalcarestaffing.com.
7. Account Deletion Process
When you choose to delete your account, your access to the app and any personal data associated with it will be permanently removed. This includes your account details, profile information, and any personally identifiable data not required for compliance.
8. Retention of Compliance Documents
In compliance with regulatory requirements, specific records, including professional licenses, CPR certifications, and other compliance documents, must be securely stored even after account deletion. These documents are essential for legal compliance and audit purposes and are kept with minimal identifying information. They are maintained solely for regulatory and compliance audits and are inaccessible for any other purposes.
9. Data Security and Restricted Access
All compliance records retained after account deletion are stored in a secure, access-controlled environment with encryption measures. Access to these documents is limited to authorized compliance personnel and is strictly regulated to ensure data protection.
10. Initiating Account Deletion
You may initiate account deletion via communication with Coastal Care Staffing TM account managers through phone or email.
11. Links to Third-Party Websites
Our website may contain links to external websites not operated by us. We are not responsible for the content, privacy policies, or practices of these third-party sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and significant changes will be communicated.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at support@coastalcarestaffing.com or 866-956-4114.